Auto Reply + AI Chatbot. From $9.99.
Reply rules, after-hours auto-responses, AI Chatbot, REST API, and Webhooks. The Lite plan at $9.99/month includes all of it.
No credit card. Cancel anytime.
New message
Channel: WhatsApp
Contains 'refund'?
match any · case-insensitive
Send refund policy
Captain · article #2104
Hand off to agent
Round-robin · US team
What's in the automation stack.
Auto Reply Rules.
Keyword-triggered responses. Customer types "refund," your rule fires the policy. Customer types "hours," they get your hours. No agent needed.
Auto Reply Away.
After-hours auto-responder with custom message and expected reply time. No more gaps in coverage.
Thanks for reaching out! We're back tomorrow at 9am ET.
Auto Reply Fixed.
First-response auto-reply on every new conversation. Confirms receipt, sets expectations, captures customer details.
Hi! I just placed order #4421.
Auto-reply · first response
Got it Jessica! We reply within 2 hours. Order #4421 confirmed ✓
AI Chatbot builder.
No-code flow builder. Drag-and-drop branches. Connects to your knowledge base for fallback to AI replies.
Trains on Help Center · falls back to Captain when stuck
Plus developer tools.
REST API access.
Programmatic conversation creation, message sending, contact management. Build custom workflows.
{
"channel": "whatsapp",
"to": "+14155550142",
"text": "Hi Jessica!"
}Webhooks for real-time events.
Conversation created, message received, status changed. Push to your stack in real time. 5 webhooks on Lite.
API rate limit: 30 req/min on Lite.
Higher limits on Starter (60), Growth (300), Pro (1,000), Enterprise (custom).
FloatChat Lite vs ChatMitra Pro.
Same automation stack. More channels. Lower price.
| Feature | ChatMitra Pro (~$12/mo) | FloatChat Lite ($9.99/mo) |
|---|---|---|
| Auto Reply Rules | Yes | Yes |
| Auto Reply Away | Yes | Yes |
| Auto Reply Fixed | Yes | Yes |
| AI Chatbot | Yes | Yes |
| API Access | Yes | Yes |
| Webhooks | Yes | Yes |
| Live Chat widget | No (WhatsApp only) | Yes (all your channels) |
| Email inbox | No | Yes |
Vs ChatMitra
17%
Cheaper. Same automation stack as ChatMitra Pro.
Try Auto Reply + AI Chatbot
Lite plan at $9.99 covers Auto Reply rules, AI Chatbot, API, and webhooks.
Loved by US support teams.
Honest quotes from teams who switched to FloatChat.
“We moved off Intercom in a weekend. The migration was free and Captain was answering tickets by Monday morning.”
Jessica Chen
Head of Support · Lumen Co.
“Per-seat pricing was killing us. Capacity pricing means I stopped flinching every time we onboard a new agent.”
Marcus Williams
Director of CX · NorthBound
“Voice and SMS in one inbox, no Twilio glue code. Our team picks up calls from the same screen they answer chat.”
Ashley Rodriguez
Ops Manager · Bayside Goods
“Free plan is actually free. Unlimited live chat, no conversation cap, no ad slapped on the widget.”
Tyler Brooks
Founder · Drift Coffee Co.
“AI replies cost a flat $9.99 — not $0.99 per resolution. Predictable bill at the end of every month.”
Megan O'Connor
Support Lead · Vermont Outfitters
Common questions
Rules vs AI, API, WhatsApp, Captain — straight answers.
Auto Reply is rule-based (if-then keyword triggers). AI Chatbot is conversational and trains on your help docs to answer questions naturally.
More questions? Talk to us or check the Help Center.
Try the automation stack free.
$9.99/month after trial. No credit card required.