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Mortgage · inquiry to close

Agentic AI for mortgage that moves borrowers from inquiry to close.

Agents that pre-qualify borrowers, chase the documents that stall applications, and push rate and status updates across every channel — so files keep moving without your team chasing.

Pre-qualify in minutesDocument remindersRate + status updatesOne borrower record

Built for lenders and mortgage brokers.

app.floatchat.com · loan #M-4821Live
Borrower

Maya Okonkwo

Conventional · 30-yr · loan #M-4821

Agent working
Document checklist0/4 in
Pay stubs (2 mo.)PDFpending
W-2 · 2024PDFpending
Bank statements2 filespending
ID verificationphotopending

Latest update

Great news, Maya — you pre-qualify for up to $420k at ~6.4%. Want to start your file?

Ask about your rate, documents, or closing…

Pre-qual

borrowers in the conversation

Auto

document reminders

Rate

and milestone updates

Refi

campaigns to past borrowers

/ 01The problem

Long journeys, heavy paperwork, borrowers who drift.

A mortgage is one of the longest, most document-heavy purchases a person ever makes. Between the first inquiry and the closing table sit weeks of paperwork, conditions, and waiting — and at every gap, borrowers go quiet or shop a competitor.

When follow-up is slow, applications stall on a single missing pay stub, and loan officers burn hours answering the same "any news on my rate?" question by hand instead of underwriting.

Agentic AI for mortgage closes those gaps — it keeps applications moving and borrowers informed, automatically, from inquiry to close.

Chasing by hand

  • Web forms leave leads un-qualified
  • Files stall on missing documents
  • Borrowers wonder where their loan stands
  • Loan officers field status calls all day

With an agent

  • Borrowers pre-qualified in the conversation
  • Documents chased until they arrive
  • Rate and milestone updates, automatic
  • Officers underwrite, not chase updates
/ 02What you get

Four jobs, one borrower record.

From the first question to the closing table — the agent qualifies, reminds, updates, and re-engages, all on the same platform.

Pre-qualification.

Capture and qualify borrowers right in the conversation. Dynamic questions and instant scoring turn cold web traffic into structured, warm leads your loan officers can act on.

Dynamic questions · scored qualifies
Purchase price$525,000
Down payment20%
Annual income$140,000
Est. up to $420k @ ~6.4%

Document collection.

A personalized checklist for every file, plus automated reminders for the paperwork that stalls applications — so pay stubs, W-2s, and statements arrive without your team asking twice.

Automated remindersnudges until in
Pay stubs
Bank statementsreminder sent
Homeowner's insurance

Status updates.

Rate locks, appraisal scheduling, conditional approval, and clear-to-close — pushed automatically over SMS and WhatsApp, so borrowers stay informed and your phone stops ringing.

Milestone updatesSMS · WhatsApp
Rate locked6.375%
Appraisalscheduled
Clear to closeFri 10am

Refinance broadcasting.

When rates move, broadcast segmented outreach to past borrowers by rate, loan age, or balance. The agent handles replies, re-qualifies, and books calls — one platform for campaign and conversation.

Rates dropped — refi campaign2,140

2,140

Sent

318

Replied

47

Booked

Segmented by rate + loan age
/ 03How it flows

From first inquiry to keys in hand.

The agent carries the borrower through every stage — the same record, the same conversation, no dropped threads.

Pre-qualify

score in the chat

Collect documents

checklist + reminders

Update status

rate + milestones

Close

clear to close

Get started

Keep every application moving to close.

Connect your channels and rate sheets — go live in days, pre-qualifying and reminding borrowers within the first week.

/ 04Why FloatChat

Borrowers engaged, documents faster, team focused.

Borrowers stay engaged.

Instant answers and proactive updates at any hour mean fewer borrowers go quiet — and fewer shop the competitor down the street while they wait.

Documents arrive faster.

Personalized checklists and relentless-but-polite reminders mean files stop stalling on a single missing pay stub. Underwriting starts sooner.

Your team underwrites.

Loan officers spend their hours on judgment and structuring — not chasing paperwork or fielding status calls the agent can handle for them.

One platform

Pre-qualification, document reminders, status updates, and refinance campaigns share one borrower record across every channel — so nothing about a loan gets lost between tools.

Common questions

Straight answers about pre-qualifying, chasing documents, and going live.

Yes. The agent asks dynamic, conversational questions — purchase price, down payment, income, credit range — and scores the answers in real time. Borrowers get an instant, grounded estimate of what they qualify for, and your team gets a warm, structured lead instead of a blank web form.

More questions? Talk to Sales or compare FloatChat.

Moving borrowers from inquiry to close right nowlive in days
/ STARTFor lenders and brokers

Close more loans with agentic AI.

Connect your channels and let an agent pre-qualify borrowers, chase documents, and push rate and status updates — from inquiry all the way to the closing table.

Pre-qualificationDocument remindersRate + status updatesRefinance campaigns