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FloatChat vs Haptik

A complete agentic AI alternative to Haptik.

Same agentic AI — an agent that reasons over your data and resolves real tasks — plus broadcasting, numbers, and 200+ integrations, at transparent USD pricing.

Same agentic AIBroadcasting includedNumbers & 200+ integrationsTransparent USD pricing
/ 01At a glance

FloatChat vs Haptik, feature by feature.

Where the two overlap, and where FloatChat brings more into one platform. Emerald means included; gray means not the focus.

Capability
FloatChat
Haptik

Agentic AI

Reasons over your data and completes multi-step tasks

Core of the platform
Yes — its flagship focus

Omnichannel inbox

One shared inbox across every channel

Unified team inbox
Available

Broadcasting & campaigns

Bulk WhatsApp sends, templates, and audiences

Built in
Not the core focus

Numbers & DID provisioning

Get and manage your own numbers in-platform

Numbers included
Bring your own / partner

Integrations

Connect CRMs, commerce, and workflow tools

200+ integrations
Core connectors

Pricing model

How you understand what you'll pay

Transparent USD, self-serve
Custom / sales-led quote

Setup & time to launch

From sign-up to a live agent

Self-serve, days
Guided onboarding

Positioning comparison based on FloatChat's platform scope. Haptik's capabilities and pricing vary by plan and region — check their site for current details.

Want the full picture? Explore the platform or see transparent pricing.

/ 02Where FloatChat goes further

The agentic AI, plus everything around it.

Haptik does agentic AI well. FloatChat matches it — then folds in the broadcasting, numbers, and integrations most teams end up buying separately.

Broadcasting is built in.

Run bulk WhatsApp campaigns, reusable templates, and segmented audiences from the same platform that answers your inbound — no separate broadcast tool bolted on.

  • Template campaigns
  • Audience segments
  • Delivery insights

Get numbers, not just a bot.

Provision and manage numbers and DIDs directly in FloatChat, so your agentic AI, your inbox, and your outbound all share one setup instead of stitching vendors together.

  • In-platform numbers
  • Managed provisioning
  • One vendor

200+ integrations, connected.

Wire the agent into your CRM, commerce stack, and workflow tools with a library of 200+ integrations — so it can look things up and take real actions, not just chat.

  • CRM & commerce
  • Workflow automations
  • Open API & webhooks

Transparent USD pricing.

See what you'll pay before you talk to anyone. Start free, upgrade when you're ready, and scale on clear USD pricing instead of waiting on a custom, sales-led quote.

  • Start free
  • Self-serve upgrade
  • No hidden per-resolution surprises

One platform

instead of a stack of tools

Inbound resolution and outbound engagement live in the same place — agent, inbox, broadcasts, numbers, and integrations — so there's one setup to run and one bill to reason about.

/ 03Switching

Moving from Haptik is a staged rollout, not a rebuild.

Because the agent grounds itself in your content instead of hand-built journeys, there's far less to migrate than most switches imply.

  1. 01

    Point the agent at your knowledge.

    Connect your help center, docs, and website. The agentic AI grounds itself in your content — no journeys to rebuild from scratch.

  2. 02

    Reconnect your channels & numbers.

    Bring WhatsApp, web chat, and email into one inbox, and provision numbers in-platform. Keep the flows that work; drop the ones you don't.

  3. 03

    Layer on broadcasting & integrations.

    Add campaigns, audiences, and your CRM and commerce connectors so the agent can resolve and act — not just answer.

  4. 04

    Go live on transparent pricing.

    Launch with self-serve USD pricing. Start free, watch resolution rates, and scale when the numbers make sense.

Get started

See FloatChat next to your Haptik setup

Start free with the same agentic AI, plus broadcasting, numbers, and 200+ integrations.

FloatChat vs Haptik — FAQ

Common questions about switching, pricing, and what's included.

Yes. FloatChat offers the same class of agentic AI — an agent that reasons over your data and completes multi-step tasks — and adds broadcasting, in-platform numbers, and 200+ integrations on top. For most teams evaluating Haptik, FloatChat covers the same conversational-AI ground while consolidating tools you'd otherwise buy separately.

The complete alternative

Get the agentic AI — and everything around it.

Start free with the same agentic AI you'd expect from Haptik, plus broadcasting, numbers, and 200+ integrations, on transparent USD pricing.

No credit card to start Omnichannel from day one WhatsApp ready