Agentic AI for travel and hospitality.
Handle bookings, itineraries, and support around the clock with agents that check availability, complete the reservation, and reply in the traveler's language — across every channel.
Built for airlines, hotels, OTAs, and tour operators.
Amara Diallo
WhatsApp · Zürich → Lisbon
Need a flight to Lisbon on Jun 14 and a hotel near the old town for 3 nights.
08:41
Bookings
made inside the chat
Reminders
cut no-shows and missed check-ins
24/7
multilingual, 100+ languages
Upsells
broadcast across every channel
Travelers ask at all hours, in every language.
A guest in another time zone messages at 2 a.m. to change a flight. A traveler asks about availability in Portuguese while your desk is closed. Every one of those moments is a booking — and a missed message is a lost one.
You can't staff a live agent for every language, every channel, and every hour. So questions pile up overnight, reminders don't go out, no-shows creep up, and the upsells you meant to send never leave the drafts folder.
An agentic AI travel desk closes that gap. It books, updates, and supports instantly — in the traveler's language — and only brings a human in when a request genuinely needs one.
Without an agent
- After-hours messages wait until morning
- Only your staffed languages get answered
- Reminders slip, no-shows climb
- Booking intent goes cold in the queue
With FloatChat
- Books and confirms 24/7, instantly
- Replies in 100+ languages automatically
- Sends itinerary updates and reminders
- Captures the booking while intent is hot
A travel desk that never closes.
Four jobs, one agent, one traveler record — booking, updating, supporting, and selling across every channel.
Bookings and reservations.
The agent checks live availability, holds the seat or room, and confirms the reservation right inside the conversation — completing the booking instead of handing over a link.
Itinerary management.
Changes, gate updates, check-in windows, and pre-trip reminders go out over SMS, WhatsApp, or email — keeping every traveler on schedule and cutting no-shows.
24/7 multilingual support.
Answers in 100+ languages, auto-detected, in any time zone. A traveler messaging in Spanish gets the same accurate, on-brand reply a traveler messaging in English does.
Upsells and campaigns.
Broadcast room upgrades, add-ons, and seasonal offers to segmented traveler lists across WhatsApp, SMS, and email — then let the agent handle every reply and booking.
From first message to confirmed trip.
One conversation carries the traveler from a question to a booking to a reminder — no hand-typed forms, no lost context.
Traveler messages
any channel, any language
Agent checks & books
availability + confirmation
Itinerary + reminders
sent automatically
Upsell at the right time
broadcast, then handled
Instant help, any hour.
Travelers get answers and bookings in their own language the moment they ask — no waiting for your desk to open.
More bookings captured.
Because the agent completes the reservation while intent is hot, fewer travelers drift off to a competitor mid-question.
Fewer no-shows.
Automatic itinerary updates and pre-trip reminders keep travelers on schedule and protect your revenue.
One record for the whole trip.
One platform
Bookings, reminders, and campaigns all share one traveler record — so every touch already knows the trip. The agent that confirmed the reservation is the same one that sends the gate change and the upgrade offer.
Grounded and on-brand.
The agent answers from your fares, policies, and property details — accurate, in every language, without inventing anything.
Clean human handoff.
When a case needs a person, it escalates in-thread with the booking reference, itinerary, and sentiment attached — no repeat questions.
Live in days.
Connect your channels and point the agent at your knowledge — no journeys to map and no code to write.
Serve travelers with agentic AI.
Connect your channels and go live in days — bookings, reminders, and 24/7 multilingual support on one platform.
Build the rest of your travel stack.
The travel desk shares an inbox, a customer record, and the same guardrails with the rest of the platform.
Common questions
Straight answers about bookings, languages, reminders, and going live.
Yes — over 100 languages, detected automatically. A traveler can message in Spanish, Portuguese, Arabic, or Mandarin and get an accurate, on-brand answer in the same language, at any hour and in any time zone. You don't have to staff a night desk or hire for every market you sell into.
More questions? Talk to us or book a demo.
Serve travelers with agentic AI.
Handle bookings, itinerary updates, and 24/7 multilingual support — with omnichannel broadcasting for every upsell and campaign.
Prefer to talk it through first? Contact sales.