Building one platform for agentic AI conversations.
Customer experience is bought in pieces and paid for in gaps. We built FloatChat so one platform handles the agentic AI, the channels, the numbers, and the campaigns — with one customer record across all of it.
One platform, every customer conversation.
Agentic AI
acts, not just answers
Every channel
one shared inbox
Broadcasting
campaigns & numbers
Analytics
one view of it all
One customer record
Every conversation, channel, and campaign — together.
Customer experience is bought in pieces and paid for in gaps.
We built FloatChat so one platform handles the agentic AI, the channels, the numbers, and the campaigns — with one customer record across all of it. No more exporting from one tool to import into the next, no more context that resets the moment a customer switches from chat to a call.
When everything that touches a customer lives in the same place, the seams disappear. The AI knows the history, your team sees the whole thread, and a campaign you send lands in the same record as the reply it earns. That's the platform we set out to build — and the reason teams choose FloatChat.
Four convictions behind FloatChat.
These shape every decision — what we build, how we price it, and who gets to use it without an engineering team.
One place.
Customer experience should live in one product, not four. The agentic AI, the channels, the numbers, and the campaigns belong together — not stitched across vendors that never quite talk to each other.
AI and humans together.
The best service blends agentic AI and your team in one inbox. The AI handles what it can, hands off what it can't, and your people pick up with full context already attached.
Transparent pricing.
You should know what you pay before you talk to sales. No per-resolution surprises, no hidden enterprise gates — just clear plans you can read, compare, and start on today.
No gatekeeping.
Powerful tools shouldn't require a developer. Connect your channels, point the AI at your knowledge and tools, set your guardrails — and go live in days, not a quarter-long project.
When the AI, the channels, and the campaigns share a platform, teams move faster and customers get a consistent experience everywhere.
No tab-switching, no re-explaining, no context lost between tools. One platform means one source of truth — for your team and for the people they serve.
One platform
agentic AI, channels & broadcasting together
One inbox
AI and your team, side by side
One customer record
every conversation in one place
Everything customer experience needs, in one product.
These aren't separate subscriptions bolted together — they share one customer record and one place to work.
Build your customer experience on one platform.
Agentic AI, every channel, and broadcasting — one product, one customer record.
About FloatChat — common questions
What FloatChat does, who it's for, and how to get started.
FloatChat puts agentic AI, every channel, the numbers, and broadcasting in one platform. Instead of buying a chatbot from one vendor, a phone number from another, and a campaign tool from a third, you run the whole customer experience from a single product — with one customer record across all of it.
Want the full tour? Learn more about us or talk to our team.
Build your customer experience on one platform.
Agentic AI, every channel, and broadcasting — one product, one customer record, no tools to stitch together.
One platform, every customer conversation.