Agentic AI for healthcare.
Handle appointments, reminders, and patient questions across channels — with consent-aware conversations, role-based access, and clinical questions routed to your staff.
Built for clinics, providers, and health services.
Riverside Family Clinic
Scheduling assistant
Hi — I need to book a follow-up with Dr. Ellis this week.
2:03 PM
Self-serve
appointment scheduling in chat
Fewer
no-shows with auto reminders
24/7
answers to patient questions
Audit
logs & role-based access
Patients want it easy. Privacy is non-negotiable.
Patients want quick answers and easy scheduling — at 10pm, on the channel they already use, without waiting on hold. Your front desk wants fewer no-shows and fewer repeat calls about hours, directions, and rebooking.
But healthcare can't treat every message the same. Consent and access controls aren't optional, and a clinical question should never be answered by a bot guessing.
An agentic AI for healthcare handles the routine securely — verifying consent, staying inside role-based access, logging every action — and routes clinical questions to your staff.
A generic bot
- Answers FAQs, can't book anything
- Shares details with no consent check
- Guesses at clinical questions
- No role controls, no audit trail
A consent-aware agent
- Books, reschedules, and confirms visits
- Verifies consent before any detail
- Routes clinical questions to staff
- Role-based access with full audit logs
Front-desk work, handled securely.
Four jobs, one agent, one patient record — consent-aware and working around the clock.
Appointments.
Book, reschedule, and confirm appointments right in the chat. The agent checks live availability, writes the slot back to your schedule, and confirms with the patient.
Reminders.
Automatic appointment and refill reminders over SMS and WhatsApp — timed 24 hours and 2 hours out — so fewer slots go empty and no-shows drop.
Patient support.
Answer common, non-clinical questions around the clock — hours, directions, prep, and rebooking — and route anything clinical or sensitive to your staff with context.
Consent & access controls.
Consent-aware intake and follow-up, role-based access with least privilege, and an audit log for every action — all aligned with GDPR and CCPA.
Consent verified
before any detail
Role-based access
least privilege
Audit log
every action
From patient message to booked and confirmed.
Consent is checked first. The routine is resolved. Anything clinical goes to your team.
Patient messages
any channel, any hour
Consent verified
before any detail
Booked & reminded
written to the schedule
Clinical to staff
routed with context
Patients self-serve
Scheduling and answers happen without a phone call — on the channel they already use.
Staff focus on care
The routine volume is absorbed, so your people spend time on the patients who need them.
Reminders fill the gaps
Automatic reminders reduce missed appointments and free up slots that would have gone empty.
Support patients with secure agentic AI.
Handle appointments, reminders, and questions across channels — consent-aware, with role-based access and audit logs.
One record. One set of controls.
One shared record.
Scheduling, reminders, and support all read and write the same patient record — no fragmented tools or lost context.
Access built in.
Role-based access and audit logs are part of every conversation, so who saw what and who did what is always recoverable.
Consent-aware everywhere.
Consent is verified before details are shared or collected — across chat, voice, and every connected channel.
Why FloatChat
Scheduling, reminders, and support share one record with role-based access and audit logs — so patients self-serve securely and your staff stays focused on care.
Note: HIPAA is available only on a custom Enterprise contract — talk to us before relying on any HIPAA claim.
Everything that powers it.
The same platform, the same controls — dig into the pieces behind consent-aware patient engagement.
Common questions
Straight answers about scheduling, reminders, consent, and access.
Yes. Conversations are consent-aware, access is role-based, and every action the agent takes is written to an audit log. Scheduling, reminders, and support all share one record with least-privilege access, and the platform is aligned with GDPR and CCPA. HIPAA coverage is available on a custom Enterprise contract — talk to us before relying on any HIPAA claim.
More questions? Talk to us or explore security & access controls.
Support patients with secure agentic AI.
Appointments, reminders, and patient questions — handled across channels with consent-aware conversations and access controls.