WhatsApp Business messaging powered by agentic AI.
Run two-way conversations and campaigns on the official WhatsApp Business API — verified sender, rich templates, and an agentic AI that reads every message and answers automatically.
Real WhatsApp business messaging — not a workaround.
Northwind Goods
Business account · online
Hi! Is order #NW-4821 shipped yet? I need it before Friday.
Official
WhatsApp Business API
Verified
green-badge sender
24/7
AI answers automatically
Rich
templates, media & buttons
Customers live on WhatsApp. Running it at scale is the hard part.
WhatsApp is where your customers actually want to talk — it's faster and more personal than email, and open rates dwarf every other channel. But doing it properly means wrestling with the WhatsApp Business API: sender verification, message templates, approval flows, quality ratings, and messaging tiers.
Get any of that wrong and you're rate-limited or, worse, your number gets flagged. Meanwhile the conversations still pile up — two-way threads that a small team can't answer around the clock, and unofficial "WhatsApp bots" that put your account at risk.
FloatChat manages all of the API plumbing for you and puts an agentic AI on top — so WhatsApp becomes a channel you can actually scale, not a compliance headache.
Unofficial workaround
- No green badge — customers hesitate
- Numbers get flagged or banned
- No templates, no media, no buttons
- A bot that stalls on anything real
FloatChat on the official API
- Verified green-badge sender
- Quality rating monitored for you
- Templates with media & quick replies
- Agentic AI resolves and hands off
Everything WhatsApp does — run for you.
The official WhatsApp Business API, a shared inbox, rich templates, and an agentic AI that answers — no plumbing to manage.
Official Business API.
A verified sender with the green business badge, real messaging limits, and a quality rating you can watch in the dashboard. No unofficial workarounds, no risk of a banned number — just WhatsApp the way Meta intends it to run.
Two-way conversations.
Every WhatsApp chat lands in the same shared inbox as your other channels, tied to one customer record. Your agentic AI and your human team work the exact same thread — no silos, no copy-pasting, no lost context.
Can I change my address?
Updated — anything else?
Rich templates & media.
Send pre-approved template messages with media headers, quick-reply buttons, and list pickers — order confirmations, shipping updates, appointment reminders — each with a clear next step the customer can tap.
Your appointment is confirmed for {{date}}.
AI that actually answers.
The agentic AI reads the message, checks your knowledge base and connected systems, and replies on WhatsApp in seconds. It resolves the routine volume on its own and hands off to a person with full context when it should.
Fast answers on the channel customers already prefer.
Customers get fast, accurate WhatsApp replies around the clock — and your team handles only what genuinely needs a person, all from one inbox.
- Replies in seconds, day or night, in their language
- Answers grounded in your orders, policies, and help center
- A tap-to-act experience with buttons, not a wall of text
- Seamless handoff — the human sees the whole thread
WhatsApp is one channel on a platform that also runs your broadcasting, voice, and everything else — all tied to a single customer record.
Broadcasting on the same number
campaigns + replies in one place
One shared omnichannel inbox
WhatsApp beside every channel
The same agentic AI everywhere
one brain, one set of guardrails
Bring agentic AI to WhatsApp.
Connect your verified WhatsApp Business API sender and go live in days — no per-resolution fees.
Loved by US support teams.
Honest quotes from teams who switched to FloatChat.
“We moved off Intercom in a weekend. The migration was free and Captain was answering tickets by Monday morning.”
Jessica Chen
Head of Support · Lumen Co.
“Per-seat pricing was killing us. Capacity pricing means I stopped flinching every time we onboard a new agent.”
Marcus Williams
Director of CX · NorthBound
“Voice and SMS in one inbox, no Twilio glue code. Our team picks up calls from the same screen they answer chat.”
Ashley Rodriguez
Ops Manager · Bayside Goods
“Free plan is actually free. Unlimited live chat, no conversation cap, no ad slapped on the widget.”
Tyler Brooks
Founder · Drift Coffee Co.
“AI replies cost a flat $9.99 — not $0.99 per resolution. Predictable bill at the end of every month.”
Megan O'Connor
Support Lead · Vermont Outfitters
WhatsApp is one piece of the platform.
See how broadcasting, the agentic AI, and the shared inbox fit together around your verified number.
WhatsApp Business API questions
Straight answers about the official API, templates, and agentic AI.
Yes. FloatChat runs on the official WhatsApp Business API with a verified business sender — the green-badge account your customers already trust. You get real, Meta-sanctioned messaging with monitored quality ratings and messaging tiers, not a scraped or unofficial workaround that risks getting your number banned.
More questions? Talk to us or see WhatsApp Broadcasting.
Bring agentic AI to WhatsApp.
Connect your verified sender on the official WhatsApp Business API and let agentic AI handle two-way conversations and campaigns — automatically, with human handoff when it matters.