Start free — AI from $9.99
No credit card. Live in 5 minutes.
Simple flat plans — no per-seat fees. Get every channel, the full inbox, Help Center, automations, and Captain AI in one platform.
Get the full inbox, website widget, email channel, and Help Center running on day one. India data residency included.
Outgrowing free?
Pick the plan that matches your team size and AI needs. Switch anytime, no contracts.
For solo founders and small teams who need every channel, no branding, and Captain AI to get started.
Flat fee — up to 2 agents · 2 inboxes
Billed monthly
Choose StarterStarter includes:
For growing teams that want WhatsApp, automations, and the full Captain AI suite.
Flat fee — up to 12 agents · unlimited inboxes
Billed monthly
Choose GrowthEverything in Starter, plus:
For scaling support teams that need SLA, SSO, audit logs, and the complete Captain AI suite.
Flat fee — up to 50 agents · unlimited inboxes
Billed monthly
Choose BusinessEverything in Growth, plus:
Need detail on any feature? Hover the icons in the comparison table below.
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Add to Business planThe complete breakdown so you can match the right plan to your team. Hover any icon for details.
| Feature | Free$0 / mo | Starter$9.99 / mo | Growth$19.99 / mo | Business$49.99 / mo |
|---|---|---|---|---|
| Team & usage limits | ||||
| Agents (seats) | 2 | 2 | 12 | 50 |
| Inboxes | 1 | 2 | Unlimited | Unlimited |
| Teams (groupings) | — | 1 | 5 | Unlimited |
| Monthly conversations | 500 | Unlimited | Unlimited | Unlimited |
| Contact storage | 1,000 | 10,000 | 100,000 | Unlimited |
| Conversation history | 30 days | 1 year | 3 years | Unlimited |
| Remove FloatChat branding | — | |||
| Channels | ||||
| Website Live Chat widget | ||||
| Email channel | ||||
| API channel (custom) | ||||
| Facebook Messenger | — | |||
| Instagram DM | — | |||
| Telegram | — | |||
| WhatsApp Business (native) | — | — | ||
| TikTok | — | — | ||
| Line | — | — | ||
| Voice & SMS (via Twilio add-on) | — | — | — | Add-on |
| Captain AI | ||||
| Captain credits / agent / month | — | 100 | 500 | 3,000 (fair-use) |
| Captain Assistants | — | 1 | 3 | Unlimited |
| Co-pilot (agent suggestions) | — | |||
| Captain Documents (knowledge base) | — | 10 docs | 50 docs | Unlimited |
| Captain FAQs (auto-generated) | — | Basic | ||
| Captain Scenarios | — | — | ||
| Custom Tools (function calling) | — | — | — | |
| Guardrails & response guidelines | — | |||
| AI editor (compose, tone, grammar) | — | |||
| Audio transcription | — | — | — | |
| Help Center AI search | — | — | — | |
| AI label suggestion | — | |||
| Conversation management | ||||
| Canned responses | 5 | Unlimited | Unlimited | Unlimited |
| Macros | 3 | Unlimited | Unlimited | Unlimited |
| Labels & custom attributes | Basic | 10 | Unlimited | Unlimited |
| Agent Bots (rule-based) | — | |||
| Automations & workflows | — | — | ||
| Skill-based assignment | — | — | ||
| SLA management | — | — | — | |
| Required conversation attributes | — | — | — | |
| Pre-chat forms & business hours | ||||
| Help Center & campaigns | ||||
| Help Center portals | — | 1 | Unlimited | Unlimited |
| Multi-locale articles | — | |||
| Custom domain for Help Center | — | — | ||
| Live chat campaigns | — | — | ||
| WhatsApp campaigns | — | — | ||
| SMS campaigns (via Twilio add-on) | — | — | — | Add-on |
| Integrations & API | ||||
| Slack, Webhooks | Limited | |||
| Dialogflow, Google Translate | — | |||
| Linear, Notion, Shopify, Dyte | — | — | ||
| Dashboard Apps & custom integrations | — | — | — | |
| REST API access | Read-only | Full | Full | Full |
| Twilio integration | — | — | — | $9.99 / mo |
| Security, compliance & support | ||||
| India data residency | ||||
| EU & US data residency | — | — | — | |
| SAML SSO | — | — | — | |
| Audit logs | — | — | — | |
| RBAC (custom roles) | — | — | — | |
| SOC 2 / HIPAA / ISO 27001 / GDPR | — | — | — | |
| Uptime SLA | Best-effort | Best-effort | 99.5% | 99.9% |
| Support | Community | Priority email + Slack | 24/7 + Dedicated CSM | |
Start free in 5 minutes — no credit card. Upgrade when your team grows.