Website chat with agentic AI built in.
A customizable chat widget that greets visitors, answers them instantly, and converts them — powered by agentic AI, with proactive triggers and an in-app SDK.
Turn website visitors into conversations.
Need help checking out? I can answer in seconds. 👋
Fully
customizable widget
AI
answers before an agent
Proactive
behavior triggers
In-app
chat via SDK
Most visitors leave without talking to anyone.
You spend to bring people to your site, and the vast majority of them browse for a minute, hit one small question they can't answer, and quietly bounce. There's no one to ask, so they don't — they just go.
A static contact form or a "we'll reply within 24 hours" promise doesn't catch them. The moment of intent is now, on the checkout page, at 11pm — not tomorrow morning when someone finally reads the inbox.
A chat widget with agentic AI closes that gap. It greets visitors, answers instantly, and captures the ones who are ready to buy or ask — while they are still on the page.
A form that waits
- Visitor bounces before you reply
- No answer until business hours
- One question kills the sale
- You never learn who left, or why
A widget that answers
- Greets and replies in seconds
- AI answers 24/7, before an agent
- Reaches out at the right moment
- Captures intent while it's live
Everything the widget does.
A widget you can make your own, an AI that answers first, triggers that reach out at the right moment, and an SDK for your product.
A customizable widget.
Match colors, launcher position, and prechat forms to your brand. Preview every change live so the widget feels native to your site — not a third-party bolt-on.
Prechat form
Proactive triggers.
Reach visitors at the exact right moment based on behavior — time on the checkout page, cart value, a returning visitor. Open the conversation before they think to.
An in-app SDK.
Embed the same chat inside your product, not just your marketing site. Logged-in users get instant, context-aware answers — all in one shared inbox.
import FloatChat from '@floatchat/sdk'
FloatChat.init({
user: currentUser,
context: 'in-app'
})
AI that answers first.
The agentic AI handles common questions before an agent picks up — grounded in your content — and can take actions, not just link to a help article.
"What's your return window?"
"30 days from delivery, no restocking fee."
Instant answers, only the right conversations for your team.
Visitors get answers without waiting, and your team joins only the conversations that need a person — all from the shared inbox.
No one waits in line.
Simple questions get grounded answers the instant they're asked, at any hour. No queue for a shipping question, no waiting for business hours to open.
Intent gets captured.
Proactive triggers open the conversation at the moment of highest intent — on checkout, at a cart threshold — so ready-to-buy visitors don't slip away.
Your team stays focused.
The AI absorbs the repetitive volume and escalates in-thread with full context. People spend their time only where a human actually adds value.
Why FloatChat
Web chat is one channel on a platform that ties your website conversations to WhatsApp, SMS, voice, and campaigns around a single customer — so a chat that starts on your site never has to start over anywhere else.
Add agentic AI chat to your website.
Drop in the widget, point the AI at your content, and go live in minutes — no per-resolution fees.
One channel on a bigger platform.
Web chat shares an inbox, a customer record, and the same agentic AI with every other way your customers reach you.
Common questions
Straight answers about customizing, triggering, and going live with web chat.
Yes — completely. Set your brand colors, choose the launcher position, add your logo, and build a prechat form that captures exactly the fields you want before a conversation starts. You can preview every change live, so the widget feels like a native part of your site rather than a bolted-on third-party tool.
More questions? Talk to us or book a demo.
Add agentic AI chat to your website.
A customizable widget, proactive triggers, and an in-app SDK — powered by agentic AI that answers visitors instantly.