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Media & Entertainment · engage audiences at scale

Agentic AI for media and entertainment.

Grow audiences and handle high volume with agents that recommend content, sell tickets, support subscribers, and run campaigns across every channel your fans use.

Scales through peaksTicketing in chatPersonalized recommendationsCampaigns at scale

Built for streaming, ticketing, sports, and publishers.

app.floatchat.com · audienceLive
Live event

Aurora Live · World Tour

Sat, 8:00 PMSec B · Row 12

from

$64

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Midnight Signal
New season

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The Long Encore

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Harbor Lights

Harbor Lights

Neon Verdict

Neon Verdict

Ask about tickets, shows, or your account…

In-chat

ticketing & booking help

Per-fan

personalized recommendations

24/7

event reminders & updates

At scale

campaigns across channels

/ 01The problem

Audiences spike. Support has to spike with them.

A premiere, a drop, an on-sale, a big match — demand arrives in a wall, not a trickle. Thousands of fans want tickets, reminders, and answers in the same ten minutes, and a support team sized for the average night can't catch a peak.

Meanwhile every fan expects the polish of a personalized feed: the right show suggested at the right moment, a reminder before doors open, a fast answer on their subscription. Static bots and overflowing queues deliver the opposite.

An agentic AI layer absorbs the volume, recommends content, sells tickets, and keeps fans engaged — so a spike becomes an opportunity instead of a fire drill.

Staffed for the average

  • Release-night queue backs up for hours
  • Fans abandon carts at the ticket window
  • Generic blasts nobody opens
  • Subscriber questions wait until morning

Agents that scale

  • Peak volume absorbed instantly, no queue
  • Tickets booked and paid inside the chat
  • Personalized picks that drive a play
  • Subscriber help answered 24/7
/ 02What you get

Four jobs your audience never has to wait on.

Ticketing, recommendations, subscriber support, and high-volume campaigns — one agentic layer, one fan record, working around the clock.

Ticketing and booking.

The agent finds the show or event, checks availability, holds seats, and takes payment inside the chat — turning interest into a completed sale without a detour to the ticket window.

Booking in chatno ticket window
Find Sat 8PM show
Hold 2 seats · Sec B
Take payment · $128running

Personalized recommendations.

Based on what each fan has watched, booked, or browsed, it suggests the next show, season, or event — recommendations that lead to a play or a purchase, not a dead-end list.

Personalized picks per fan
Midnight Signal

Midnight Signal

you finished S1

The Long Encore

The Long Encore

watched 3 docs

Harbor Lights

Harbor Lights

trending near you

Subscriber support.

Invoices, plan changes, password resets, stream limits, cancellations — answered 24/7 and grounded in your systems, so the repetitive volume never lands on your team.

Subscriber support · 24/7
Where's my invoice?Billing
Pause my planAccount
Reset stream limitAccess

High-volume campaigns.

Announce drops, remind fans before doors open, and win back lapsed subscribers with opt-in broadcasts across WhatsApp, RCS, SMS, and social — sent and measured from one place.

High-volume broadcast218k queued
WhatsAppInstagramMessenger
Drives attendance + subscriptions at peak
/ 03How it flows

From a fan's first message to a filled seat.

Every step happens in one conversation, on the channel the fan already uses — no app switch, no queue.

Fan reaches out

WhatsApp, RCS, or social

Agent recommends

personalized to them

Books & pays

in the same thread

Reminded & engaged

then re-marketed at scale

Runs across every fan channel

WhatsApp

broadcast

RCS

rich cards

SMS

reminders

Instagram

DMs

Messenger

DMs

Get started

Turn your next release into your busiest, smoothest night.

Connect your channels and catalog — go live in days, no per-message drama at peak.

/ 04Why FloatChat

One record behind every fan interaction.

Everything on one fan record.

Recommendations, support, tickets, and campaigns share the same record, so a fan's history, preferences, and purchases follow them across every channel.

Built for peaks.

Release nights and on-sales don't break it. The agent absorbs high volume the moment it hits — no queue, no extra staffing, no degraded response time.

Campaigns drive real revenue.

Because engagement and campaigns run on one platform, a broadcast can lead straight to a booking or a resubscribe — measured end to end, not guessed at.

Why FloatChat

Recommendations, support, and campaigns share one record, so every fan interaction is connected — and every peak is a chance to grow the audience instead of a scramble to survive it.

Common questions

Straight answers about scale, recommendations, ticketing, and channels.

Yes. Audiences spike hard around premieres, drops, and on-sales, and agentic AI absorbs that volume without a queue. The same agent that answers one fan at 2 p.m. answers thousands at once during a peak — with no extra staffing and no degraded response time. Routine questions get resolved instantly, and only the genuine edge cases reach a human.

More questions? Talk to us or book a demo.

Engaging audiences at peak volume right nowlive in days
/ STARTBuilt for scale

Engage audiences with agentic AI.

Grow audiences and handle high volume with agents that recommend, sell tickets, support subscribers, and run campaigns across every channel.

Scales through peaksTicketing in chatPersonalized recommendationsCampaigns at scale