How can we help?
Find guides, tutorials, and answers for every FloatChat feature.
Browse by category
🚀
Getting Started
Set up your inbox, invite your team, and send your first message.
💬
Inbox & Conversations
Manage, assign, and resolve customer conversations efficiently.
🤖
AI Agent
Configure, train, and monitor your AI support agent.
📱
Channels
Connect SMS, WhatsApp, email, voice, and live chat.
⚙️
Automation
Build workflows to route, tag, and respond automatically.
💳
Billing & Plans
Manage your subscription, invoices, and usage.
🔗
Integrations
Connect CRMs, e-commerce platforms, and productivity tools.
🔐
Security & Compliance
Account security, SSO, data exports, and compliance.
Still need help?
Our support team is available Mon–Fri 9am–6pm EST. Priority support included on Growth and Enterprise plans.