Agentic AI for fintech.
Secure agents for onboarding, support, and proactive notifications across every channel — with audit logs, access controls, and encryption built in.
Built for banks, lenders, wallets, and payment apps.
NorthPay Wallet
Verified sender · WhatsApp + SMS
New account · KYC step 3 of 4
Your identity check passed. One last step — confirm your address to activate transfers.
09:41 · agent
KYC
onboarding help, guided step by step
24/7
account & transaction support
Instant
fraud & payment alerts
Full
audit logs & access controls
Instant, secure answers — with no room for error.
Fintech customers expect answers the moment they ask — about a frozen card, a pending transfer, or a stalled onboarding flow. Every minute of delay is a support ticket, a chargeback, or a churned account.
But you can't trade speed for control. One leaked balance, one unlogged action, one broadcast to a customer who opted out, and you're explaining yourself to a regulator instead of a reviewer.
A secure agentic AI handles the routine support and alerts inside strong guardrails and audit trails — so customers get fast service and you keep the receipts.
A generic bot
- Exposes balances and PII by accident
- No record of what it said or did
- Anyone on the team can see everything
- Broadcasts without checking consent
A secure agent
- Masks PII, never leaks full card or balance
- Logs every message, action, and approval
- Role-based access and SSO on every action
- Honors consent and opt-outs automatically
Four jobs, one secure platform.
Onboarding, alerts, audit, and broadcasting — grounded in your systems and governed by one access model.
Onboarding & KYC.
Walk new users through account opening and verification steps in plain language — collecting only what's needed, masking sensitive fields, and handing edge cases to a human with full context.
Transaction alerts.
Send payment confirmations, balance notices, and fraud alerts the moment they happen — over SMS and WhatsApp — with two-way replies so a customer can approve or freeze in one tap.
Audit logs & access controls.
Every message, action, and approval is logged immutably. Role-based access and SSO decide who can view balances, issue refunds, or export data — so control lives in one place, not a spreadsheet.
Compliant broadcasting.
Announce rate changes, outages, or new features to opted-in customers across SMS and WhatsApp — with consent honored, opt-outs respected, and every send captured in the audit trail.
“Rate change effective Aug 1. Reply STOP to opt out.”
Secure at every layer.
Customers get fast, secure service. Your team handles the sensitive cases. Every interaction is logged and controlled.
Encrypted end to end
Every conversation is encrypted in transit and at rest — customer data never travels in the clear.
SSO & role-based access
Single sign-on plus granular roles decide who can see balances, refund, or export — enforced on every action.
Immutable audit trail
Onboarding, alerts, refunds, and admin changes are all logged and exportable for compliance reviews.
Consent & data minimization
GDPR- and CCPA-aligned. Agents collect only what's required, mask PII, and honor opt-outs automatically.
Customer verifies
guided KYC
Agent responds
inside guardrails
Action logged
immutable trail
Human reviews
with full context
Bring secure agentic AI to your fintech.
Onboarding, alerts, and broadcasting — backed by audit logs, SSO, and encryption.
One platform instead of four vendors.
One platform, one access model.
Security, agentic AI, channels, and broadcasting live together — instead of four vendors, four policies, and four places a breach could start.
Guardrails you can prove.
The agent works inside limits you define and logs what it did. When a regulator or customer asks, the answer is a timestamped trail, not a guess.
Built for regulated teams.
Banks, lenders, wallets, and payment apps run sensitive volume on it — fast answers for customers, human review where it matters.
Why FloatChat
Security, AI, channels, and broadcasting live on one platform with one access model — instead of four vendors, four policies, and four places your compliance story can break.
Everything that powers it.
The security, channels, and AI behind a fintech-ready agent — all on one platform.
Common questions
Straight answers about security, alerts, and audit trails.
Yes. Conversations are encrypted in transit and at rest, access is governed by SSO and role-based controls, and every action is written to an immutable audit log. The platform is GDPR- and CCPA-aligned, agents mask PII by default, and you decide exactly what each role can see or do.
More questions? Talk to us or review our security posture.
Bring secure agentic AI to fintech.
Support onboarding, transactions, and alerts with agents that stay inside your guardrails — backed by audit logs, access controls, and encryption.