Business SMS without the Twilio markup.
Outbound at $0.005 per segment. Twilio retail charges $0.0079. Built into your support inbox on Starter.
SMS unlocks on Starter ($19.99/month). 10DLC brand registration is self-service via carrier.
Atelier Linen
(800) 555-9100
Hi Jessica — your order #4421 ships tomorrow morning 📦
Drag the slider. See your savings.
/ calculator
How much you'd send. How much you'd save.
FloatChat
$0.005 / seg
$50.00
Twilio retail
$0.0079 / seg
$79.00
You save
37% off Twilio
$29.00
$348.00 saved per year at this volume — vs Twilio retail.
What you get.
Two-way conversations.
Customers text your toll-free or local number. Reply from the same inbox you use for chat and email.
Hey! Is order #4421 shipped?
Yes — ships tomorrow 📦
Broadcast to lists.
Send announcements, appointment reminders, order updates to thousands at once.
MMS at $0.015 per segment.
Image, video, audio, GIF. Twilio retail charges $0.020.
Preview of your order 👀
Scheduling and triggers.
Send a reminder 24 hours before an appointment. Send order confirmations on Shopify webhook.
Rate comparison.
Published retail SMS pricing across the major US providers.
| Provider | Outbound SMS | Inbound | MMS |
|---|---|---|---|
| Twilio | $0.0079 | $0.0075 | $0.020 |
| EZ Texting | $0.025 (per credit) | n/a | $0.025 |
| SimpleTexting | $0.030+ | $0.030 | $0.040+ |
| FloatChat | $0.005 | Free | $0.015 |
Savings
35%
Savings on outbound SMS vs Twilio retail.
What about 10DLC?
Free, Lite, Starter, Growth
Self-service via carrier portal. Takes 2–7 days.
Pro, Enterprise
Our onboarding team handles registration for you. Takes 2–3 days.
FloatChat doesn't charge an extra fee for 10DLC. Carrier fees are passed through at cost.
Compliance built in
Defaults that keep you out of trouble.
- STOP, START, HELP keywords auto-handled
- Quiet hours per recipient
- TCPA opt-in tracking
- Profanity filter on outbound
Start sending business SMS at $0.005
Two-way SMS native to FloatChat. 10DLC compliance included.
Loved by US support teams.
Honest quotes from teams who switched to FloatChat.
“We moved off Intercom in a weekend. The migration was free and Captain was answering tickets by Monday morning.”
Jessica Chen
Head of Support · Lumen Co.
“Per-seat pricing was killing us. Capacity pricing means I stopped flinching every time we onboard a new agent.”
Marcus Williams
Director of CX · NorthBound
“Voice and SMS in one inbox, no Twilio glue code. Our team picks up calls from the same screen they answer chat.”
Ashley Rodriguez
Ops Manager · Bayside Goods
“Free plan is actually free. Unlimited live chat, no conversation cap, no ad slapped on the widget.”
Tyler Brooks
Founder · Drift Coffee Co.
“AI replies cost a flat $9.99 — not $0.99 per resolution. Predictable bill at the end of every month.”
Megan O'Connor
Support Lead · Vermont Outfitters
Common questions
Segments, 10DLC, bundles — straight answers.
Yes, on Pro and Enterprise as a paid add-on. Short codes require separate carrier approval, 6-12 weeks.
More questions? Talk to us or check the Help Center.
Try Business SMS.
Starter $19.99/month. Add a toll-free number for $15/month.