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Voice · numbers and minutes inside your inbox

Voice numbers from $5. Outbound at $0.008.

Inbound and outbound calling inside your support inbox. Twilio retail charges $0.013/min outbound. We don't.

$5/mo local DID$15/mo toll-free$0.008 outbound30–40% below Twilio retail

Voice unlocks on Starter ($19.99/month). Numbers and minutes priced separately.

app.floatchat.com · voiceOnline

Incoming · Live Chat caller

+1 (415) 555-0142

Jessica Chen · VIP customer

/ 01What voice is

What FloatChat voice is.

9:41

Incoming

(415) 555-0142

Jessica Chen

/ 01

Inbound calls land in your inbox.

Customer dials your number. Call rings to an available agent. Agent picks up, talks, logs notes.

9:41

Contacts

Jessica Chen

(415) 555-0142

Marcus Williams

(212) 555-9981

Ashley Rodriguez

(310) 555-7740

Tyler Brooks

(617) 555-3322

/ 02

Click-to-call from any contact.

See a contact, click the call button, agent's headset rings the customer. No dialer app needed.

9:41

Pick a number

(212)

Local · NYC

$5/mo

(415)

Local · SF

$5/mo

(800)

Toll-free

$15/mo

(310)

Local · LA

$5/mo
/ 03

US local + toll-free + virtual mobile.

Pick the number type your customers expect. All US area codes available.

9:41

Minutes · This month

342

of 500

Growth plan

Inbound182m
Outbound160m
Overage$0.008/min
/ 04

Bundled minutes per plan.

Growth: 500 free min/month. Pro: 2,000. Enterprise: 10,000. Pay overage at $0.008/min.

/ 02The honest list

What voice is NOT.

For full PBX features, keep your existing telephony or use RingCentral/Dialpad alongside FloatChat.

Not included

  • No IVR menus
  • No voicemail
  • No call recording
  • No call queues or hold music
  • No AI voice bot or call transcription
/ 03Apples-to-apples

Rate comparison.

Numbers from each vendor's published telecom retail pricing.

ProviderLocal DIDToll-freeOutbound USInbound
Twilio~$5~$15$0.013$0.0085
RingCentral Engage$24.99$24.99$0.020+$0.020+
FloatChat$5$15$0.008$0.005

Savings

80%

Savings on number rental vs RingCentral.

Wholesale telecom rates, passed through
/ 04Right fit

Who voice is right for.

Designed for teams that want calling inside their support inbox — not a full enterprise PBX.

  • Small B2B sales teams doing click-to-call follow-up
  • D2C brands that get occasional support calls
  • Healthcare clinics that take patient calls (HIPAA on Enterprise)
  • Service businesses with one main phone line

Not a fit for: enterprise contact centers needing IVR, call queues, recording compliance, or AI voice agents.

Get started

Add a US phone number from $5

Inbound and outbound on a number you pick. Native to your inbox.

Testimonials

Loved by US support teams.

Honest quotes from teams who switched to FloatChat.

“We moved off Intercom in a weekend. The migration was free and Captain was answering tickets by Monday morning.”

Jessica Chen

Jessica Chen

Head of Support · Lumen Co.

“Per-seat pricing was killing us. Capacity pricing means I stopped flinching every time we onboard a new agent.”

Marcus Williams

Marcus Williams

Director of CX · NorthBound

“Voice and SMS in one inbox, no Twilio glue code. Our team picks up calls from the same screen they answer chat.”

Ashley Rodriguez

Ashley Rodriguez

Ops Manager · Bayside Goods

“Free plan is actually free. Unlimited live chat, no conversation cap, no ad slapped on the widget.”

Tyler Brooks

Tyler Brooks

Founder · Drift Coffee Co.

“AI replies cost a flat $9.99 — not $0.99 per resolution. Predictable bill at the end of every month.”

Megan O'Connor

Megan O'Connor

Support Lead · Vermont Outfitters

DigitalOcean NYC3
GDPR + CCPA compliant
SOC 2 Type II in progress
Encryption at rest (AES-256)
MFA on every agent account

Common questions

Numbers, minutes, recording — straight answers.

No. FloatChat voice does not have native call recording. Compliance-heavy use cases should keep their existing telephony.

More questions? Talk to us or check the Help Center.

Number provisioning in secondslive in 5 min
/ STARTReady to dial

Get a number in 5 minutes.

$19.99/month plan + $5/month for a US local DID.

$5/mo local DID$0.008/min outbound30–40% below TwilioDigitalOcean NYC3