Tawk.to Alternative
FloatChat vs Tawk.to. Real upgrade path.
Tawk is free with hidden costs (their own agents marketplace). FloatChat is free with a clean upgrade path. Email + WhatsApp on Free that Tawk doesn't have.
TL;DR Comparison
| FloatChat Free | Tawk.to Free | |
|---|---|---|
| Live chat | Yes | Yes (unlimited agents) |
| Email inbox | Yes | No |
| WhatsApp two-way | Yes | No |
| Shopify, WooCommerce | Yes | No |
| AI Chatbot | $9.99 (Lite) | Add-on (separate cost) |
| Branding | "Powered by FloatChat" | "Powered by Tawk.to" |
Where Tawk.to is better
1. Unlimited agents on Free
Tawk lets you add unlimited agents free. FloatChat Free is 1 agent.
2. Massive existing user base
5M+ businesses use Tawk. They have years of stability.
Where FloatChat wins
- Real upgrade path. Tawk's "upgrade" is hiring their chat agents at $1/hour. FloatChat upgrades unlock real platform features.
- Email + WhatsApp on Free. Tawk is chat-only.
- AI built in at $9.99. Tawk's AI is a paid add-on.
- Modern UX. FloatChat's UI is current.
Frequently asked questions
Can I have more than 1 agent on FloatChat Free?
No. Free plan is 1 agent. Starter ($19.99) gives you 3. Extra agents are $12/month each on Starter+.
Is FloatChat's free plan as stable as Tawk?
We have a 99.9% uptime SLA. Same infrastructure commitment as paid plans.
Will I lose my Tawk conversation history?
No. We import your contacts and conversation history when you switch. Free migration.
Where FloatChat fills the gap