FloatChat vs Tidio. Capacity wins per-seat.
Same chat-led experience. AI bundled instead of $39+ Lyro add-on. Email and WhatsApp on Free that Tidio doesn't include.
TL;DR Comparison
| FloatChat Growth | Tidio Growth 10 seats + Lyro | |
|---|---|---|
| Monthly | $69 | $629 ($590 + $39 Lyro) |
| AI bundled | Yes | No ($39-289 add-on) |
| Email inbox | Yes Free | Yes paid |
| Yes Free | No | |
| Voice + SMS | Yes Starter+ | No |
| Annual savings | - | $6,720 vs FloatChat |
Where Tidio is better
1. Visual chatbot builder
Tidio's drag-and-drop bot builder is more polished than FloatChat's current UI.
2. Free tier limits
Tidio Free is 50 conversations/month. FloatChat Free is unlimited live chat conversations.
Tidio's main edge is their bot UX. We close the gap on functionality but not the polish yet.
Where FloatChat wins
- Capacity pricing. $69 = 10 agents. Tidio = $59 x 10 = $590.
- AI bundled. Tidio Lyro is a separate $39-289 add-on. FloatChat AI is in the plan from $9.99.
- Free email + WhatsApp. Tidio Free is chat only.
- Voice + SMS available. Tidio doesn't have either at any tier.
Pricing comparison
| FloatChat Growth | Tidio Growth + Lyro | |
|---|---|---|
| Base | $69 | $590 |
| AI | Included | $39 (light) / $289 (heavy) |
| Voice | Add-on $5 + usage | Not available |
| SMS | $0.005/seg + carrier | Not available |
| Total | $74-100 | $629-879 |
Migration
Standard 48-hour migration. Export Tidio data, import to FloatChat, train Captain on your help docs.
Frequently asked questions
Does FloatChat have a chatbot visual builder?
Yes on Lite and above. UI is functional, less polished than Tidio's. Improving in Q3.
Can I keep my Tidio bot logic?
We help reproduce it in FloatChat during migration. Some Tidio-specific functions don't have direct FloatChat equivalents.
What about Tidio Plus plan?
Tidio Plus ($749) bundles a flat rate. FloatChat Pro ($189) does the same with more channels (voice + SMS) and AI included.
Where FloatChat fills the gap