An agentic AI sales agent that turns chats into orders.
Recommend products, answer buyer questions, and guide customers to checkout inside the conversation — on every channel, day or night.
Built for D2C and retail teams that sell in the chat.
Maple · Sales agent
Recommends · answers · checks out
Looking for a lightweight rain jacket for hiking — under $150?
Live catalog
Recommends from your products
Auto
Recovers abandoned carts
Omnichannel
Sells on WhatsApp & web
+AOV
Lifts order value with cross-sell
A slow or generic answer loses the sale.
Shoppers ask questions before they buy. Will it fit? Is it in stock? When does it ship, and what happens if I want to return it? In the moments between curiosity and the “buy” button, doubt creeps in — and a buyer who has to wait, or who gets a canned reply that misses the point, simply closes the tab.
The cost is invisible but enormous. Every unanswered DM, every “let me check and get back to you,” every cart left to go cold is revenue that was already in the building. Most stores don't lose sales on price — they lose them in the gap between interest and action.
An agentic AI sales agent closes that gap. It answers instantly, recommends the right product from your catalog, handles the objection on the spot, and moves the buyer toward checkout — without a human waiting on standby. Your team steps in only when a deal is worth their time.
From conversation to checkout.
One continuous thread takes the buyer from a first question to a paid order — no handoffs to a separate page, no waiting on a human.
Question
A shopper asks about a product, fit, price, or availability — in chat, on any channel.
Recommendation
The agent pulls the right item from your catalog and presents it as a shoppable product card.
Answer objections
Sizing, shipping, returns, and stock questions get instant, on-brand answers that build confidence.
Checkout
The buyer pays inside the conversation, or gets handed to your team for a high-value close.
Built to recommend, answer, and sell.
Four jobs the agent does on its own — every product question gets an instant, on-brand answer, and there's no gap between interest and action.
Personalized recommendations
Trained on your catalog, the agent matches each buyer to the right product — and cross-sells the natural add-ons that lift order value.
Answers that close
Sizing, availability, shipping, and returns answered in real time from your own policies — so a question never becomes a lost sale.
Guided checkout
Buyers purchase inside the conversation with payment and catalog messages where the channel supports it. No detours, no drop-off.
Summit Shell · Green · M
Qty 1
$129
Automatic cart recovery
When a cart goes quiet, the agent follows up over SMS or WhatsApp with a timely, personal nudge that brings the buyer back.
Still thinking about the Summit Shell? I held your size — free shipping if you check out today 💚
10:12 ✓✓
Oh nice — yes please!
The carts you wrote off, brought back.
Roughly seven in ten carts are abandoned. The agent doesn't let them sit. It follows up automatically over SMS or WhatsApp — referencing the exact items left behind, with a timely, personal nudge — and reopens the conversation right where it stopped.
~70%
of carts abandoned
Auto
SMS + WhatsApp follow-up
0
humans on standby
Plugs into where you already sell.
Connect your store, payments, and channels — then the agent recommends, answers, and checks out with live data. 200+ integrations and an open API.
Shopify
catalog, orders, carts
Stripe
payments in chat
sell & recover
WooCommerce
WordPress stores
BigCommerce
enterprise catalog
DM commerce
One platform, from first message to repeat purchase.
The sales agent shares one platform with your support agent, inbox, and campaigns. A single customer record follows the buyer the whole way — so context never gets lost in the handoff.
Shared with your support agent
Sales and service run on the same brain and the same inbox — no swivel-chairing between tools.
One customer record
Order history, preferences, and past chats stay attached to the buyer from day one.
Campaigns in the loop
Recovery and promo flows live alongside conversations, so follow-ups always have context.
Instant, always-on
Every product question gets an answer day or night — no waiting, no missed window.
Turn more conversations into orders.
Connect your store and channels — the agent recommends, answers, and checks out automatically.
Loved by US support teams.
Honest quotes from teams who switched to FloatChat.
“We moved off Intercom in a weekend. The migration was free and Captain was answering tickets by Monday morning.”
Jessica Chen
Head of Support · Lumen Co.
“Per-seat pricing was killing us. Capacity pricing means I stopped flinching every time we onboard a new agent.”
Marcus Williams
Director of CX · NorthBound
“Voice and SMS in one inbox, no Twilio glue code. Our team picks up calls from the same screen they answer chat.”
Ashley Rodriguez
Ops Manager · Bayside Goods
“Free plan is actually free. Unlimited live chat, no conversation cap, no ad slapped on the widget.”
Tyler Brooks
Founder · Drift Coffee Co.
“AI replies cost a flat $9.99 — not $0.99 per resolution. Predictable bill at the end of every month.”
Megan O'Connor
Support Lead · Vermont Outfitters
Meet the rest of the team.
The sales agent is one of a family of agentic teammates — mix and match, or build your own.
Sales agent questions
Channels, integrations, cart recovery, and handoff — straight answers.
WhatsApp, web chat, and more — all from one inbox. The agent recommends products, answers buyer questions, and guides checkout wherever your customers already message you, so you sell in the conversation instead of pushing people to a separate page.
More questions? Talk to us or browse the integrations.
Turn more conversations into orders.
Connect your store and channels — the agent recommends, answers, and checks out automatically.