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AI Booking Agent · scheduling that runs itself

An agentic AI booking agent that fills your calendar.

Schedule appointments and reservations inside the chat. The agent checks availability, confirms, and sends reminders — all automatically, on every channel your customers already use.

Books in the chatReal-time availabilityAutomatic remindersReschedules itself

Built for travel, hospitality, healthcare, and services teams.

app.floatchat.com · booking agent

Booking Agent

Online · replies instantly

Agentic

Hi! Can I book a consultation for Thursday?

2:14 PM

Absolutely. Here's what's open on Thu, Jul 3. Pick a time and I'll lock it in.

Thursday, July 3
America / New York

Checked against your calendar in real time · 6 of 9 open

Confirmed · 11:00 AM

Calendar invite sent. I'll text a reminder 24h before and 1h before.

Type a message…

In-chat

Books inside the conversation

Real-time

Availability checked live

−38%

Fewer no-shows with reminders

0

Reschedules needing a human

/ 01The problem

Every booking that needs a phone call is a booking you might lose.

A customer is ready to book at 9 p.m. on a Sunday. Your phone line is closed and your inbox won't be checked until Monday. By the time someone calls them back, they've booked with whoever answered first. The intent was there — the moment wasn't captured.

Back-and-forth email is no better. "Does Tuesday work?" "No, how about Thursday?" Three messages later the slot you were holding is gone and so is the customer's patience. Manual scheduling leaks revenue at exactly the point your business can least afford it.

An agentic AI booking agent captures the request the moment a customer is ready, confirms on the spot, and reduces no-shows with timely reminders — so the slot gets filled, kept, and shown up for.

Where bookings leak

After-hours requests

63%

No one to answer when intent is highest

Phone tag

41%

Callbacks that never connect

Slow email replies

35%

The slot's gone by the time you respond

The booking agent answers all three — instantly, on every channel.
/ 02The flow

From request to reminder, on its own.

Four steps, zero handoffs. The AI booking agent runs the whole loop while your team stays focused on the work only people can do.

Step 1

Request

A customer asks to book — in chat, on WhatsApp, over SMS, or by voice. The agent captures intent the moment they're ready.

Step 2

Check availability

It reads your calendar or booking system in real time, applies your rules, buffers, and hours, and surfaces only the slots that actually work.

Step 3

Confirm

The customer picks a time, the agent locks it in, writes the event to your calendar, and sends a confirmation with all the details.

Step 4

Remind

Automated reminders go out over SMS, WhatsApp, and email so people show up — and reschedule themselves if plans change.

/ 03What it does

A scheduler that works the way customers talk.

Customers book when they're ready, not when your office is open. You fill more slots, reduce no-shows, and free staff from manual scheduling.

Books in the chat.

Appointments, reservations, and demos are captured inside the conversation — no forms, no redirect to a separate booking page, no waiting for the office to open.

Book me a table for 4 tonight?
Done — 7:30 PM, party of 4 ✓
Appointments, reservations, demos

Checks availability in real time.

The AI booking agent queries your calendar or scheduling system live, respects buffers, business hours, and double-booking rules, and only offers slots that are genuinely free.

This week8 slots open
Synced live with your calendar

Sends reminders that cut no-shows.

Timely nudges over SMS, WhatsApp, and email keep your bookings on the calendar and your chairs full — automatically, on the channels customers actually read.

SMS24h before
WhatsApp1h before
Emailconfirmation

Reschedules and cancels.

Changes happen without a phone call. The agent moves, cancels, and re-books on its own — and routes anything genuinely complex to your team with the full thread attached.

Tue · 3:00 PM
Wed · 10:30 AMmoved
/ 04No-shows

Reminders are the cheapest way to fill the chair.

An empty slot you booked is worse than one you never had — you turned away someone else to hold it. Automated reminders over SMS, WhatsApp, and email keep bookings on the calendar and let customers reschedule themselves before the slot goes to waste.

SMSWhatsAppEmail

No-show rate

−38% with reminders
29%

Without reminders

Manual or none

11%

With the agent

Auto reminders, all channels

3

reminders per booking

24/7

self-serve reschedule

1-click

confirm or cancel

/ 05Industries

Built for businesses that live on bookings.

The same agent adapts to your rules, hours, and buffers — no matter what you're scheduling.

Travel & Hospitality

Take room reservations, tours, and check-in times around the clock, in any timezone, without a front-desk call.

Salons & Services

Fill the chair. Customers book a cut, color, or service in chat and get reminders so the slot doesn't go empty.

/ 06Why FloatChat

One platform. One customer record. Every booking connected.

The booking agent runs on the same platform as your support and sales agents. Reminders, confirmations, and follow-ups all flow from one customer record — so a reservation, a support question, and a sales conversation are never strangers to each other.

Shared with your other agents

Support, sales, and booking on one stack

Open API + integrations

Connect your calendar and scheduling tools

Clean human handoff

Complex cases route with full context

Get started

Fill your calendar without the phone tag.

Let the agent check availability, confirm, and remind — automatically, on every channel.

Testimonials

Loved by US support teams.

Honest quotes from teams who switched to FloatChat.

“We moved off Intercom in a weekend. The migration was free and Captain was answering tickets by Monday morning.”

Jessica Chen

Jessica Chen

Head of Support · Lumen Co.

“Per-seat pricing was killing us. Capacity pricing means I stopped flinching every time we onboard a new agent.”

Marcus Williams

Marcus Williams

Director of CX · NorthBound

“Voice and SMS in one inbox, no Twilio glue code. Our team picks up calls from the same screen they answer chat.”

Ashley Rodriguez

Ashley Rodriguez

Ops Manager · Bayside Goods

“Free plan is actually free. Unlimited live chat, no conversation cap, no ad slapped on the widget.”

Tyler Brooks

Tyler Brooks

Founder · Drift Coffee Co.

“AI replies cost a flat $9.99 — not $0.99 per resolution. Predictable bill at the end of every month.”

Megan O'Connor

Megan O'Connor

Support Lead · Vermont Outfitters

DigitalOcean NYC3
GDPR + CCPA compliant
SOC 2 Type II in progress
Encryption at rest (AES-256)
MFA on every agent account

Booking agent questions

Calendars, reminders, reschedules — straight answers.

Yes. It connects to your calendar and scheduling tools through native integrations and the open API, then reads availability in real time so it only ever offers slots that are genuinely free.

More questions? Get a demo or browse the agent family.

Books, confirms, and reminds — on its own
/ STARTAI Booking Agent

Fill your calendar without the phone tag.

Let the agent check availability, confirm, and remind — automatically, on every channel your customers use.

Real-time availabilitySMS · WhatsApp · email remindersSelf-serve rescheduleOpen API + integrations