Student inbox for schools and EdTech.
Live chat on your student portal, Captain on FAQs, SMS for class reminders. Free plan covers small schools.
30% non-profit discount on any paid plan.
Welcome, prospective student
Online MBA · Spring 2026 enrollment open
12-month accelerated · cohort starts Feb 3
ECON 501
Microeconomics
12 weeks
BUS 540
Data Analytics
8 weeks
LEAD 610
Leadership Lab
6 weeks
Questions about applying? 🎓
What schools and EdTech use FloatChat for.
From admissions to ongoing student support, one inbox handles it all.
Student chat on your portal.
Drop the widget on your LMS, application page, or course catalog. Captain answers FAQs.
How do I drop a class?
Visit My Account → Courses → Drop. Before week 6 = full refund.
Class reminders via SMS.
Auto-send 'your class starts in 1 hour' reminders. Especially useful for online cohort programs.
SMS · 1h before
Hi Jordan — ECON 501 starts in 1 hour. Zoom link: cypress.edu/z/4421
Admission form follow-up.
Capture incomplete applications via the chat widget. Nudge via email or WhatsApp.
Multi-language help center.
Publish your help docs in Spanish, French, Mandarin (Growth $69+).
$0
For small schools on Free plan
30%
Non-profit discount on paid plans
24/7
Admissions coverage with Captain
Use cases.
The flows EdTech and school teams run on FloatChat — admissions, enrollment, multilingual support, and reminders.
- 24/7 admissions chat with Captain answering FAQ24/7
- Course enrollment confirmation via email + SMSEnroll
- Tutoring session reminders via SMSSMS
- Multi-language student support (key for international programs)Lang
- Help Center for course materials and policiesDocs
Recommended plan.
Small schools start on Free. Online course providers and bootcamps usually move to Starter ($19.99) for SMS class reminders. Universities go Pro ($189) for SSO and audit logs.
See all plansFree
$0
Small schools
Start hereStarter
$19.99
+ SMS for reminders
Pro
$189
SSO · audit · universities
Student inbox for your school
Live chat, Captain on FAQs, SMS reminders. Free for small schools.
Loved by US support teams.
Honest quotes from teams who switched to FloatChat.
“We moved off Intercom in a weekend. The migration was free and Captain was answering tickets by Monday morning.”
Jessica Chen
Head of Support · Lumen Co.
“Per-seat pricing was killing us. Capacity pricing means I stopped flinching every time we onboard a new agent.”
Marcus Williams
Director of CX · NorthBound
“Voice and SMS in one inbox, no Twilio glue code. Our team picks up calls from the same screen they answer chat.”
Ashley Rodriguez
Ops Manager · Bayside Goods
“Free plan is actually free. Unlimited live chat, no conversation cap, no ad slapped on the widget.”
Tyler Brooks
Founder · Drift Coffee Co.
“AI replies cost a flat $9.99 — not $0.99 per resolution. Predictable bill at the end of every month.”
Megan O'Connor
Support Lead · Vermont Outfitters
Common questions
FERPA, LMS, non-profit pricing — straight answers.
FloatChat is FERPA-aware but not certified. Standard data protection practices apply (encryption, access controls). For FERPA-required workflows, ask sales about our infrastructure controls.
More questions? Talk to us or check the Help Center.
Built for every student question.
Captain on FAQs. SMS class reminders. Multi-language Help Center.
Features that matter most