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Real Estate · lead inbox

Lead inbox for real estate teams.

Live chat on your listings, WhatsApp replies, and SMS appointment confirmations. From $9.99/month.

Free plan with chat + email + WhatsAppSMS on Starter $19.99AI on Lite $9.99
terrapinrealty.com/4421
Terrapin Realty
ListingsAgentsSell
For saleMLS-4421

Single-family · Brooklyn

124 Willow Brook Lane

Park Slope · NY 11215

Asking

$1,420,000

3 beds
2 baths
1,820 sqft
Sarah K.Sarah · Terrapinonline

Want to tour this Willow Brook home? 🏡

/ 01From listing to offer

How real estate teams use FloatChat.

From listing inquiries to signed offers, manage every lead conversation in one place.

Listing chat widget.

Visitor on your property page asks a question. Lands in your team inbox. Reply on the spot.

MLS-4421 · Willow Brook$1.42M

How's the school district?

PS 321 · 9/10 rating 🎓

Showing appointment SMS reminders.

Send a 24-hour reminder via SMS. Customer confirms with a reply. STOP/HELP handled.

SMS · 24h before

Hi David — tomorrow 11:00 AM showing at 124 Willow Brook. Reply C to confirm.

C

Confirmed · added to Sarah's calendar

WhatsApp lead replies.

Many international buyers prefer WhatsApp. Reply from the same inbox as your listings chat.

¿Hablan español? Interesado en Willow Brook

¡Sí! Te llamo en 5 minutos 🏡

Multilingual · same inbox

Lead tagging by property.

Tag conversations by listing ID. See all leads for a specific property in one filter.

MLS-4421·$1.42M7 leads
MLS-3902·$890K3 leads
MLS-5118·$2.1M2 leads

5 min

Widget install time

50%+

Inquiries handled by Captain

$9.99

Starting price with AI

/ 02Common flows

Use cases.

The flows real estate teams run on FloatChat — listing inquiries, RSVPs, document collection, and multilingual lead handling.

  • After-hours auto-reply on listings chatAuto
  • Open house RSVP via SMSRSVP
  • Document upload requests (signed offers, financials)Docs
  • Multilingual lead handling (Spanish, Portuguese in Florida market)Lang
  • Captain handles "is this still available?" questions automaticallyAI
/ 03Plan path

Recommended plan.

Most agencies start on Lite ($9.99) for Auto Reply when off-market hours. Larger brokerages with 5+ agents move to Starter ($19.99) for SMS appointment reminders.

See all plans

Lite

$9.99

After-hours auto-reply

Most pick

Starter

$19.99

+ SMS for showings

Captain AI on Lite — answers "is this still available?" automatically.
Get started

Catch every listing inquiry

Live chat on your site, WhatsApp two-way, SMS reminders. Lite from $9.99.

Testimonials

Loved by US support teams.

Honest quotes from teams who switched to FloatChat.

“We moved off Intercom in a weekend. The migration was free and Captain was answering tickets by Monday morning.”

Jessica Chen

Jessica Chen

Head of Support · Lumen Co.

“Per-seat pricing was killing us. Capacity pricing means I stopped flinching every time we onboard a new agent.”

Marcus Williams

Marcus Williams

Director of CX · NorthBound

“Voice and SMS in one inbox, no Twilio glue code. Our team picks up calls from the same screen they answer chat.”

Ashley Rodriguez

Ashley Rodriguez

Ops Manager · Bayside Goods

“Free plan is actually free. Unlimited live chat, no conversation cap, no ad slapped on the widget.”

Tyler Brooks

Tyler Brooks

Founder · Drift Coffee Co.

“AI replies cost a flat $9.99 — not $0.99 per resolution. Predictable bill at the end of every month.”

Megan O'Connor

Megan O'Connor

Support Lead · Vermont Outfitters

DigitalOcean NYC3
GDPR + CCPA compliant
SOC 2 Type II in progress
Encryption at rest (AES-256)
MFA on every agent account

Common questions

MLS, SMS marketing, voicemail — straight answers.

No native MLS integration. Use Zapier or our REST API to push lead data.

More questions? Talk to us or check the Help Center.

5 min install · Captain on Lite
/ STARTFree, no credit card

Catch every listing inquiry.

Captain on Lite ($9.99). SMS reminders on Starter ($19.99).

Free planCaptain on Lite $9.99SMS on StarterWhatsApp two-way